Competent Customer Service and Support
Whether in selecting the perfect solution, its efficient application, or with additional issues related to fastening technology, at KVT-Fastening, customers receive comprehensive support. Well-trained employees answer questions about our product range, provide reliable information about availability, and if necessary, liaise with technical specialists. And our experts will gladly provide on-site support in the event of individual challenges. This can be important for the proper integration of technical innovations, particularly when dealing with new product developments.
If devices or tools are damaged or broken, our service team ensures that they are repaired quickly. In certain countries KVT-Fastening can also provide rental equipment upon request. KVT-Fastening’s tool service has an extensive spare-parts warehouse at its disposal, with the right solutions available for a wide variety of challenges.
Seminars and Training Courses
On-site seminars and training courses, as well as service support agreements for professional maintenance and repair services, round out KVT-Fastening wide-ranging portfolio. We will be glad to provide you with information about seminar dates and topics upon request.
A Logistical Advantage
KVT-Fastening uses state-of-the-art logistics and innovative warehouse structures to ensure that customers receive their shipments on schedule. This system guarantees the continuous availability of our entire product range. Working closely with the specialized KVT-Fastening logistics team, we manage high capacities with minimal turnaround times. This is how we ensure that orders are processed rapidly and shipped directly. Our EAN bar code–guided workflow is the basis for smooth “first in, first out” management of all our goods and products. And our database-controlled output of order, address, and invoice information guarantees the reliable release and delivery of orders.